Symptom intake that saves a trip
Year, make, model, what’s happening, when it started — captured before you roll, so you bring the right tools and parts.
Website Chat for Mobile Mechanics
Never lose a job to a missed message again.
You’re under a car with grease up to your elbows — meanwhile a customer with a no-start in their driveway just sent a request through your website. HomeRun’s 24/7 chat captures symptoms, vehicle details, address, and preferred time, and emails it all to you.
Built for mobile mechanics.
HomeRun captures the symptoms and the address while you’re under the hood or on the road.
Location on the first message
Home driveway, work lot, roadside — the address is captured up front so you drive straight there.
Requests while you’re working
The chat runs 24/7. Every request lands in your inbox with full details, even when you can’t pick up the phone.
Follow-ups stay organized
Requests, statuses, and notes live in one dashboard instead of getting buried in texts.
Frequently asked questions
Quick answers for mobile mechanics considering HomeRun.
Does it diagnose the car?
No — it captures symptoms, vehicle details, and address so you arrive prepared. The diagnosis stays your expertise.
Does it replace my phone?
No. HomeRun is website chat and service-request intake — customers reach you through your site any time, and you get email notifications. Your phone keeps working exactly as it does today.
Can customers request a specific day?
Yes — every request captures the customer’s preferred time, and you confirm the visit from your dashboard.
Explore other trades
HomeRun works for every kind of local service business.
Ready to stop losing jobs to missed messages?
Give customers a way to reach you any time, and arrive at every job with the symptoms and address in hand.