Digital Receptionist for HVAC companies

When the AC dies at midnight, you’re still open.

The first heat wave of summer brings a flood of no-cool calls — and most go to whoever answers first. HomeRun's 24/7 Digital Receptionist captures every HVAC request, triages the urgent ones, and alerts your techs instantly.

Built for HVAC companies.

HomeRun keeps the front desk moving while your crew is on job sites, driving between calls, or off the clock.

Surge-proof your phones

Heat waves and cold snaps bring call floods. HomeRun captures every request even when your lines are jammed.

No-cool and no-heat triage

Vulnerable customers and total system failures get flagged so the most urgent jobs come first.

Maintenance plan capture

Turn one-time repairs into recurring plan members with follow-up-ready customer details.

Repair vs. replace sorting

Collect system age, symptoms, and details upfront so techs arrive with the right parts and the right plan.

Frequently asked questions

Quick answers for HVAC companies considering HomeRun.

How does it handle a surge of calls during a heat wave?

Every request is captured and organized in your dashboard with urgency noted — nothing gets lost even when dozens come in at once, and your techs get notified instantly.

Can it help sell maintenance plans?

Yes — customer details from every repair request are saved and organized, making follow-ups for seasonal tune-ups and plan signups simple.

Does it work with my existing dispatch process?

HomeRun organizes requests and notifies your team by email; you keep dispatching the way you always have, just with better information.

Explore other trades

HomeRun works for every kind of local service business.

Ready for the next heat wave?

Capture every no-cool call the moment it comes in — even at 2 AM on a Sunday.